Privacy Policy

Welcome to Dining Tas’s Privacy Policy

  1. Hi there, we’re Dining Tas (ABN 27 678 591 799) of New Town, Tasmania 7008, Australia (“DiningTas”) and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a Dining Tas user or visitor to our Site. Our website address is: https://diningtas.com.au.

2. When we say ‘we’, ‘us’ or ‘Dining Tas’ it’s because that’s who we are and we own and run the Site.

3. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using the Site.

The type of personal information we collect

  1. We collect certain personal information about visitors and users of our Site.
  2. The most common types of information we collect include things like: user-names, subscriber names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Site (such as item descriptions), your actions on our Site (including any selections or inputs into items) and web and email analytics data.

How we collect personal information

  1. We collect personal information directly when you provide it to us, automatically as you navigate through the Site, or through other people when you use services associated with the Site.
  2. We collect your personal information when you provide it to us when you complete subscription registration and provide services on our Site, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
  3. As the operator of digital content marketplaces, we have a legitimate interest in verifying the identity of our authors. We believe that knowing who our authors are will strengthen the integrity of our marketplaces by reducing fraud, making authors more accountable for their content and giving Dining Tas and customers the ability to enforce contracts for authors who break the rules. Dining Tas also has certain legal obligations that require us to know who our authors are in certain circumstances. In light of this, if you are an author we will verify your identity, in particular, your name, full address and date of birth by asking you to show us a proof of ID document.

Personal information we collect about you from others

  1. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular: financial and/or transaction details from payment providers located in the US and Australia in order to process a transaction.

How we use personal information

10. We will use your personal information:

  1. To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing subscriptionss that take place on the Site, like where you purchase a subscription from our Site.
  2. Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:
  3. operating the Site;
  4. providing you with services described on the Site;
  5. verifying your identity when you sign in to our Site;
  6. responding to support requests, and helping facilitate the resolution of any disputes;
  7. updating you with operational news and information about our Site and services e.g. to notify you about changes to our Site, website disruptions or security updates;
  8. carrying out technical analysis to determine how to improve the Site and services we provide;
  9. monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Site;
  10. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;
  11. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
  12. training Dining Tas staff about how to best serve our user community;
  13. improving our services;
  14. providing general administrative and performance functions and activities;
  15. verifying your identity
  16. processing your job application to Dining Tas; and
  17. using data analytics to measure the effectiveness of advertising of the Site, and improve the optimization of our services (including by way of data analytics tools).
  18. Where you give us consent:
    1. providing you with marketing information about services which we feel may interest you; and
    2. customising our services and websites, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.
  19. For purposes which are required by law.
  20. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

  1. We will disclose personal information to the following recipients:
    1. subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in Australia; technical and customer support services which are located in Australia, marketing and analytics services which are located in Australia; security and fraud prevention services which are located in Australia; subscription management services which are located in Australia; payment processing services which are located in Australia; Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations;
    1. our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Australia;
    2. regulators and government authorities in connection with our compliance procedures and obligations;
    3. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
    4. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
    5. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
    6. a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
    7. other recipients where we are authorised or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.

Where we transfer and/or store your personal information

We are based in Australia so your data will be processed in Australia. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Australia. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for our Site at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

  1. Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
  2. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.

Cookies and web analytics

  1. For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see https://www.allaboutcookies.org.
  2. When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
    1. your IP address or proxy server IP address’;
    2. the domain name you requested;
    3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
    4. the date and time of your visit to the website;
    5. the length of your session;
    6. the pages which you have accessed;
    7. the number of times you access our site within any month;
    8. the file URL you look at and information relating to it;
    9. the website which referred you to our Site;
    10. the operating system which your computer uses; and
    11. the technical capabilities of your web browser.
  3. Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Site. For example, if you visit our Site, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.

Information about children

Our Site is not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Site or give us your personal information. If you are from 16 to 18 years, you can browse the Site but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Site.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Site or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Site, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How you can manage or delete your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with Dining Tas services, you can request that we erase your personal information and close your Dining Tas account by:

submitting a request form through our help centre for the relevant Dining Tas service located at https://www.diningtas.com.au/contact

How long we keep your personal information

Please note that if you request the erasure of your personal information we may retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. Any information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

  1. We will need to change this policy from time to time in order to make sure it stay up to date with the latest legal requirements and any changes to our privacy management practices.
  2. When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact us in writing at diningtas@gmail.com.au

Dining Tas Privacy Policy v1.0, effective date 06 March, 2023